Exchange Policy
Thank you for shopping with us! Something didn’t fit right or just want another color? No problem, we will be glad to accept items for "store credit only" and "exchanges." We do not accept any returns or cancel any orders.
To be eligible for an exchange or store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.They must be made within 14 days of arrival. You’ll also need the receipt or proof of purchase.
Exchanges are not promised and will be dependent on the availability of the products.
Email us at sales@artemisabelle.com
Shipping fees are not refundable or eligible for store credit.
All sale items are FINAL SALE and are not eligible for a return or exchanges.
Exchanges
Once we receive your item please allow 2 to 3 business days to process your exchange. When shipping an exchange, You will receive an online store credit to the email on file to use when placing your order. If you are processing an exchange, you will receive further instructions on how to complete the exchange we will send you a return label to print.
Please keep a copy of your tracking number once you ship out your items. We are not responsible for lost packages. Please contact your local USPS to place a claim when packages are lost.
Final sale items are not eligible for exchange or online store credit. Additional details on FINAL SALE items are below.
Final Sale Items (cannot be returned for exchange or online store credit):
- All sale items: Anything in the Sale section, flash sales, clearance.
- Anything that was purchased with a STORE CREDIT.
- Seasonal items (anything pertaining to specific Holidays)
Please review the descriptions of each item to determine your correct size when placing an order. We carry a limited quantity of each item and a different size may not be available by the time you receive your order. Email us at sales@artemisabelle.com or contact us through instagram if you need further assistance.